Terms of use

The rules of the room,
written down in full

European Whisky Auctions B.V. (EWA) provides an online auction platform (the Platform) where you can discover, buy and sell rare, exclusive and collectible whisky. Users using the Platform are required to accept and comply with the rules set out in these Terms of Use.

They are not the most entertaining thing on this website, but they are the document that decides matters if something ever goes wrong. Everything below is a description of what is in them; the PDF itself is the version that binds.

Three parts

General, sellers, buyers

One glossary

Every capitalised word

Available as a PDF

Downloadable, and dated

Dutch law applies

European Whisky Auctions B.V.

What is in the document

The Terms of Use consist
of three parts

One set of rules for everybody, and then a set each for the two things you can do here: sell a bottle, or bid on one. In addition, the Terms of Use may contain a number of appendices which form an integral part of these conditions.

Read the whole thing

You can download the full Terms of Use of European Whisky Auctions as a PDF file. That document is the one that applies; this page only describes it.

Download as PDF

Version March 2024

General terms and conditions Applies to everybody

The part that applies to anyone with an account, whether you have ever placed a bid or not. It covers registration, what the Platform is and is not, how we may use the account, and what happens if the rules are broken.

If you only ever read one part, read this one — it is the ground the other two are built on.

Additional conditions for Sellers on Platform If you consign a bottle

Everything that follows from handing us a bottle to sell: what you are declaring about it, what we may do with it, how a reserve price works, and when and how the proceeds are paid out to you.

These conditions sit on top of the general terms rather than replacing them.

Additional conditions for Buyers on the Platform If you place a bid

What a bid commits you to, how a lot is awarded, what you owe once it is, and the rules around payment, collection and shipment of what you have won.

These, too, sit on top of the general terms rather than replacing them.

Appendix A The glossary

Appendix A contains a glossary of all capitalised words in these Terms of Use. Capitalised words are not emphasis — they are defined terms, and the appendix is where the definition lives.

The appendices form an integral part of these conditions, which is a legal way of saying they count just as much as the numbered articles do.

The same rules, in plain words

What the terms mean
on an ordinary Tuesday

Legal drafting has to cover the rare case as carefully as the common one, which is what makes it heavy going. These pages describe the common case — the one you will actually meet — and they are written to be read.

Where a page and the Terms of Use appear to disagree, the Terms of Use are the ones that count. Tell us and we will fix the page.

Every fee we charge

The buyer's commission, the listing fee per bottle, the reserve price fee and the short list of things you can choose to use. Generated from the settings the invoices are calculated with.

Pricing →

Bidding and winning

What a bid commits you to, how the closing works, what happens when somebody bids in the last minute, and what you owe once a lot is yours.

Buying whisky →

Consigning a bottle

What we accept, how a bottle gets to us, what we do with it while it is here, and when the money reaches your account after it sells.

Selling whisky →

Getting it delivered

Who we ship with, what a shipment costs to your country, how bottles are packed and what the insurance does and does not cover.

Shipping →

Duty and tax

Excise duty is charged per bottle at the rate of the country it goes to, and VAT on our fees at the rate of the country we deliver to. Both appear as their own lines on your invoice.

Excise duties →

Everything else

The questions that come up most often, answered at length: fill levels, condition, payment, storage, collection and what happens if a parcel arrives damaged.

Frequently asked questions →

Who you are dealing with

Company
information

The Platform is run by European Whisky Auctions B.V., a private limited company registered in the Netherlands. These are the details on our invoices and in the trade register.

Two more documents sit alongside these terms: the disclaimer, which covers the website itself, and the privacy policy, which covers what happens to your personal data.

Company name
European Whisky Auctions B.V.
Address
Stavangerweg 23-16
9723 JC GRONINGEN
The Netherlands
Phone number
+31 (0)50 - 8200 363
Chamber of Commerce
78311799
VAT-registration
8613.41.880.B01

That is the paperwork.
Now for the whisky.